Who is calling me
from number

01438 382 072

Dangerous
Number stats
Users rating: Dangerous
Number linked to: BT
Number of comments: 37
Last report:
First report:
Number of searches: 15,480
User comments about this number

There are total of 37 user comments about calls from 01438 382 072. Last comment has been made . The overall rating for 01438382072 is DangerousRead Disclaimer

reported 01438 382 072 as Dangerous
No message left, so I assume it’s a dangerous harassing scam, legit callers leave messages

reported 01438 382 072 as Dangerous
Call blocked by mobile phone as a nuisance call. Number marked as likely nuisance.

reported 01438 382 072 as Dangerous
Switched broadband provider from BT. I was immediately called by this number by somebody from BT claiming to offer a better deal and telling me to cancel the contract with the new supplier. BT had already told me they couldn't match the deal.

reported 01438 382 072 as Neutral
BT trying to persuade you to stay with them..... well too late. This is what you get when you don't care about your existing users. I'm voting this call as Neutral as this is not a scam, although it's annoying.

reported 01438 382 072 as Harassing
I Have just Left BT after 10 years - They Could not match Skys Online Deal - Had several calls - as soon as we say im ok / say hello etc - They Hang Up !! Pointless phoning i you keep hanging up - Why not say what you want ??

reported 01438 382 072 as Harassing
Phone said suspected scam, didn’t answer.

reported 01438 382 072 as Harassing
Missed call - no message left. Blocked just in case.

reported 01438 382 072 as Dangerous
I'm leaving BT, got a call from this number offering me a better deal. Then asked me for the 4 digit code that had been sent to my mobile. At this point I ended the call, and didn't give them the code. I think it's a scam.

reported 01438 382 072 as Harassing
Persisting harassment from BT since March when I cancelled TV package , still charged me every month since , had issues continually with them updating to full fibre broadband , I've since cancelled it after dreadful customer service and as I've signed up for alternative broadband they have called me today on this number , didn't answer and will be blocking them again 😑

reported 01438 382 072 as Neutral
BT retentions, they have been charging me almost £60pcm for 150mbs & phone. Moving to Toob for a speed of 900mbs for £25pcm No Brainer, bye bye BT 👋

reported 01438 382 072 as Safe
It was from BT Retention team trying to persuade me not to switch to another broadband provider. They made a competitive offer and I decided to stay. It was a close call but in the end they came close and saved me the hassle

reported 01438 382 072 as Neutral
Received another call today, probably 5 in 5 days, may be genuine as i am changing my broadband from BT but my phone shows the calls as potential scam so never answer

reported 01438 382 072 as Harassing
1
Persistent calling

1

reported 01438 382 072 as Neutral
Was phoned from this number but when I answered they immediately rang off. What was the point of this? I have found out this number is BT retentions. BT retentions must have been alerted by a scheduled porting of landline number to a voip phone provider I have moved to. I am also using now a fibre broadband FTTP company. My BT monthly bill (phone and FTTC broadband) virtually doubled over two years, with the mid-contract price jumping 15%. Enough is enough.

reported 01438 382 072 as Harassing
Had a particular rude and abusive call from BT obviously because I was leaving to go to another provider.. was spoken to with such rude attitude when I said I wasn't going back... RUDE and thank god im leaving them..

reported 01438 382 072 as Dangerous
This number keep call me today all ready 5 times last time isasck me I'm wass ages wass from BT and put phone down is scam

reported 01438 382 072 as Safe
This call is from BT switching team when you place an order for another provider. It's completely safe.

reported 01438 382 072 as Harassing
1
Just left BT for another broadband service received this call said he was from BT then rang off. I think he was a scam.

1

reported 01438 382 072 as Harassing
3
By begging me to stay despite ripping me off for years. Save your time and don’t answer

3

reported 01438 382 072 as Dangerous
1
Appears to be a phishing call to get one time pass code

1

reported 01438 382 072 as Harassing
2
Cancelled my BT broadband yesterday because of appalling customer service. This number today called my mobile. BT please note - calls to my mobile go direct to voicemail unless I know the caller.

2

reported 01438 382 072 as Harassing
1
Scam, don't call back , I left BT Gone to sky saved £20 pm same package. It's a silly game ,don't play

1

reported 01438 382 072 as Dangerous
Very suspicious

reported 01438 382 072 as Neutral
didnt answer but i have cancelled my BT broadband today, so will be a follow up call from that

reported 01438 382 072 as Dangerous
First time they offered me a massive reduction to return Now he? gangs up as soon as you pick up Disturbing and anoying

reported 01438 382 072 as Dangerous
The call comes from someone called Jamal, who immediately hangs up. If you call back you are paying between 16p and 25p per minute to speak to him and he’s either nothing to do with by and just been given your number by BT or is making money by you returning his call and him making up to £15/hour from you. The call may actually be a recording as it’s quick and there is no time for a response, before the phone is cut off. All very unprofessional or a scam. Hard to tell which but I’m not paying for BT to offer me a deal they could have offered before I switched provider

reported 01438 382 072 as Safe
BT retentions team... halved my bill when i said we were going to Sky!

reported 01438 382 072 as Neutral
Seems to be BT since I'm switching provider. No intention of answering the call.

reported 01438 382 072 as Safe
BT trying their best to get you back as a customer.

reported 01438 382 072 as Neutral
He said, "Hello, I'm Jamal calling from BT" and then he immediately hung up before I got the chance to. I have recently applied to change my broadband and landline provider from BT becuase they were charging me £51 p.m. even though they told me it would be £28 p.m. 2 years ago when I signed up. They've increased their prices about 6 times in the past 2 years with no change in my service or package. I've gone to Sky now for the same package deal for £25 p.m.

reported 01438 382 072 as Safe
1
Searched number 01438382072 - BT Retentions I am leaving BT, presumably they are trying to retain their business.

1

reported 01438 382 072 as Safe
BT Retention team doing their job politely

reported 01438 382 072 as Harassing
1
BT trying to stop me from leaving. What could they do? Have charged me a reasonable and competitive rate for my landline and broadband for the past 2 years, that's what! Easy to ignore the repeated calls once you know the number... ;-)

1

reported 01438 382 072 as Harassing
1
Leaving BT told them late September and have received incorrect acknowledgment saying ‘you are thinking of leaving’. No. Am leaving.

1

reported 01438 382 072 as Safe
2
This number is BT Retentions. Called me today as I am transferring to another provider.

2

reported 01438 382 072 as Harassing
Already spoken to a customer service rep, repeatedly call every day.

reported 01438 382 072 as Neutral
2
Call from BT as I'm leaving them for a different provider.

2

Share your experience

If you received a call from 01438 382 072 then tell us about it below. Doing so will allow others to further guard themselves against scams and nuisance calls.

To open the comment box, first let us know how you would rate 01438 382 072.

Check another number

Enter a different number to check.

Latest comments

Latest reports from our community.

07852532876Dangerous
020 4604 4123Dangerous
020 4636 5550Dangerous
01202 916 661Harassing
07486076064Dangerous
01808 450 022Dangerous
07366142559Dangerous
01482 455 137Harassing
07490271073Harassing
01157 060 026Dangerous
07350731499Dangerous
07366142559Harassing
07366142559Dangerous
Worried About Scam Calls? You're Not Alone.

Get our free, easy-read Scam Safety Guide and join thousands of people getting free weekly scam alerts & tips.

Simply enter your name and email below, to get your free guide .

Phonely is trusted by police forces, Trading Standards, and the Alzheimer's Association.

London PoliceManchester PoliceFriends Against Scams
Mum nearly lost her life savings to a scam caller?

Phonely blocks thousands of spam and scam call every single day. Protect your loved ones today. Create an account for your mum and dad - they're often the most at risk.

  • Keep your existing handset
  • Keep your existing landline number
  • Unlimited call blocking Read more
  • Daily updated blacklist Read more
Get 30% off for the first 3 months

Use discount code WCM30 on checkout.

Choose My Plan

Please note, Phonely is a Digital Voice (VoIP) service, and a broadband connection is required to use our service. Phonely does not offer broadband. If you have any questions call us on 0800 112 5000 or email hello@phonely.co.uk

BBC Scam Safe
Dementia Friend
City of London Police
Manchester Police
Cyber Essentials Plus badge
Business Awards 2024