New Residential VoIP (Home VoIP) Is Replacing Landlines: Switch to Phonely and Keep Your Existing Number
Did you know that by the end of 2025 everyone in the UK will be moved onto a residential VoIP (also known as home VoIP) phone service? This is because the current copper-wire network is being retired.
If you're already thinking that switching to residential VoIP or home VoIP sounds complicated, then think again! Because here at Phonely we're making the process super simple for you.
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Take the Lead When Switching to a Residential VoIP (Home VoIP) Provider & Save Money
By 2025 your provider may switch you over to a residential VoIP (also called home VoIP) plan unsuitable to your budget or needs. Worse yet they may not offer VoIP at all leaving you stranded & stuck for choices. So, shop around for the best residential or home VoIP provider in the UK while you've got the time, and start reaping the benefits today.
Keep your existing number, or get a new one with Phonely. Compatible with all UK internet providers.
In a cost-of-living crisis, every penny counts
Your typical line rental & call charge bundles, for the soon-to-be-retired copper network, can cost you upwards of £21.99 per month. Here at Phonely our call plans (no line rental needed) start from just £9.97 per month.
Phone bundles are too confusing!
With analogue landlines, providers offer bundles that can have so many inconvenient rules! Like your calls are free during the day when you’re at work or on Sundays when the moon is full! With Phonely’s residential VoIP phone service, anytime you pick up the phone - it's free!
Century old lines have questionable quality
With the landline switch-off, reparations to existing copper wires is unlikely, meaning a lot more,‘huh?’, ‘What was that?’ ‘I can't hear you!’. With residential VoIP you get crystal clear audio. It’s as if you’re in the same room as your caller.
Have Peace of Mind with Home Phone Back-up
Phonely's FREE flexible Call app allows customers to use their landline number from their mobile device. This means that should your internet fail, you will still have a connection to the outside world. Plus, you can use the Call app should you need to nip out whilst waiting for one of those anywhere between 9am and 6pm company call-backs!
Keeping Thing's Simple for You
Switching over to a new residential VoIP (home VoIP) service can feel daunting, with offers of bundles that promise all sorts of features that you probably don't need or will never use. But here at Phonley we've kept things simple & so straight forward that to switch over to us doesn't require you to do very much at all!
Just One Plan
That's it! Just one plan that gives you:
- Freedom to chat for as long as you like & as many times as you like with unlimited calls*
- Reassurance that you won’t miss important calls or information with your voicemail service
- Quick & instant access to all the numbers of your favourite people using your contact book
Flexibility Today & in the Future
It's your phone, so you choose!
- Don’t want to update people with a new number? You can keep the one you’ve got, no problem!
- Want to start a fresh with a new number? You can have one. It won’t cost you a penny extra, either!
- Fancy blocking scam callers? You can upgrade to Phonely’s CallGuard, an advanced safety system that no other UK residential VoIP providers offer.
If you've never thought seriously about scam protection, ask yourself this:
“Would I be able to spot a scammer if I we're on the phone to one?”
What would your answer be? Why not visit our blog to test your knowledge!
Scam SpottingWhy Switch to Phonely?
For more than 20 years we have been providing UK businesses with call management services via our (now sister) company SwitchboardFREE. With all that experience under our belts, we decided it was high time that everyone had the chance to use our VoIP technology within their homes. And so Phonely was born!
If you're curious, here are what customers think about SwitchboardFREE:
‘Very pleased with SwitchboardFREE so far. Handsets arrived promptly and were plug n play. Existing number also ported extremely quickly.’
I have been with these guys 3 years.
‘I have been with these guys 3 years. It has been great, I am closing up business so I cancelled. No issues 30 day notice, very helpful people. 5 stars from me.’
An excellent service that really does deliver.
‘We've been using Switchboard Free or years for four different entities and they are excellent. The service just works and is very flexible, and even our customers love it! The billing is clear, the online support is great (it's the only chat I'm happy to use) and you can speak to someone straightaway in the UK if you prefer to phone. I have no hesitation in recommending the service.’
Still not sure?
Ok, so they are reviews about our sister company, but Phonely is new and we're still a little shy about asking our customers for reviews! It might help to know that our staff over at SwitchboardFREE trained our Phonely team. This means that you can expect the same exceptional service. But if that still doesn't convince you, what if we showed you how hard we've been working to perfect Phonely's residential VoIP service, with our award?
Phonely's MissionThere's No Hidden Costs
If you're just looking to swap your landline to residential VoIP (home VoIP) then we've got one simple plan. If you're thinking you'd like some scam protection, so you can answer the phone in confidence, we offer that too.
Residential VoIP
Your simple residential VoIP plan without the confusing frills! Just fill in your details & we'll set you up.
- UK telephone number or keep your own - we will port it for you
- Unlimited calls subject to our extremely fair, fair usage policy
- Voicemail service, just dial 5500
- Contact book for all your most dialled numbers
Only £9.97 per month
Residential VoIP with CallGuard
Switch to Phonely's residential VoIP with CallGuard: a unique scam & fraud protection system upgrade. With 1 in 12 people becoming a victim of telephone crime, our intelligent technology will prevent you from becoming a statistic.
You get everything from the Residential VoIP plan, plus:
- Trusted person(s) nomination & app: the perfect human intervention
- Auto call blocking: Have scam numbers on our database instantly blocked
- Unlimited call blocking: Block numbers you don't want contacting you
- Anti-fraud intro: Make criminals think twice with your protection warning
- Call recording: Your back-up for proof of scams
- Real-time suspicious call alerts: Let your TP know if you've answered a suspicious number
- Live call joining: Ask your TP for help with worrying conversations by pressing #9
- Offline alerts: Your TP will know if your internet power fails, so can check-in
Only £14.98 per month
Residential VoIP with CallGuard+
With scammers and fraudsters relieving 10% of Britons of £7.5 billion collectively in 2023, it's clear that no-one is immune. Having Phonely's Residential VoIP with CallGuard+ is the ultimate upgrade in terms of scam and fraud protection.
You get everything from the Residential VoIP and CallGuard plan, plus:
- CallGuard+Intelligent active call monitoring & security alerts with keyword notifications. This upgrade provides advanced language analysis to identify criminal intent to ensure maximum protection against fraud. In the event of detection, your trusted person will be notified so they can further investigate. The below features make this happen.
- Call TranscriptionAutomatically convert conversations to readable & searchable text.
- Keyword NotificationsScams aren't always obvious, but CallGuard+ can spot the signs, with active call monitoring.
Only £29.00 per month
Your Questions, Answered
It's normal to have questions and apprehensions, so we've covered the most common ones for you, below.
VoIP is Voice Over Internet Protocol. It's a system where you make calls via your router. In January 2027, landlines will be retired in favour of VoIP.
Yes! You can keep your existing number when switching to Phonely. The whole process is called porting. We don't charge for this and we make the process simple and guide you through every step to ensure a smooth transition.
Depending on your current supplier it can take 7-14 working days. Your service won't be disrupted during that time, and we'll let you know when it's complete.
If you prefer, you can choose a brand new number during signup. A new number usually means fewer scam calls, since scammers won't know it yet. This can be a good option if your current number is receiving lots of nuisance calls. The only downside is that you'll need to update your number with friends, family, and any services you use, such as your bank, energy provider, and other accounts.
Yes! There is no need to buy a new phone, however you will need to purchase our adapter during signup should you wish to switch to us.
An existing VoIP phone will need configuring to Phonely's systems, which we are unable to offer support with at this time. However, during signup you can purchase a new pre-configured VoIP phone from us.
The short answer is no. At Phonely we pride ourselves on offering an exceptional standard of residential VoIP. When switching to us, you'll need to have a separate broadband provider. It's usually more cost effective to have your broadband and phone services separate.
If you don't have broadband, or are looking to switch, we recommend checking out our friends over at Toob.
Like all residential VoIP phone service providers, we do have a fair usage policy. At Phonely, your unlimited calls include 2,000 minutes to landline or virtual (VoIP) numbers a month, plus 2,000 minutes to mobile numbers.
Unlike other residential VoIP providers in the UK who ask for upwards of 24 months, at Phonely we only ask for a 12-month commitment. After that you switch to a monthly rolling contract where we ask for 30 days' notice should you wish to leave. on your current supplier it can take 7-14 working days. Your service won't be disrupted during that time, and we'll let you know when it's complete.
Just like your router, you phone will need a power supply to work. This is a common worry, especially to those who cannot rely on mobile phone back up due to poor signal coverage. Our power cut, article explains more on this & what you can do.
Still Have More Questions?
Click the button below to find our FAQ page.
If you still can't find the answers you need, please contact out friendly UK based team on 0800 112 5000 or email them at hello@phonely.co.uk.
Think You're Ready to Switch & Save Money?
All it takes is a few minutes to get the ball rolling.
Waiting until you're forced over to residential VoIP makes no sense! Especially as you have the chance take control of your phone contract and start saving money right now! You know what to do - just click the button below.
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