Annual Scam Call Report 2025: Unmasking the Surge in Nuisance Calls

Welcome to the first edition of our new Annual Scam Call Report, where we break down the latest trends in nuisance and scam calls. We’ve listened to thousands of Phonely users and gathered insights from our Who Called Me website, revealing how deeply these calls impact your peace, privacy, and finances. Our goal is to empower you with the information you need to stay one step ahead of scammers.

Key Takeaways

• Scam Calls Account for Nearly 47%: Almost half of all reported calls were identified as scam attempts, targeting personal and financial information.
• Peak Call Times: Mondays are the busiest day for scam calls, with September emerging as the peak month.
• Top Scam Categories: The most frequently reported scams include home improvements, government impersonation, and banking fraud.

The Growing Frustration with Scam Calls

Are you fed up with scam and nuisance calls disrupting your day? We understand that these calls aren’t just an annoyance, they can compromise your privacy, disturb your peace, and even impact your wallet. It’s a challenge that affects everyone, and at Phonely, we’re committed to keeping you protected.

A Data-Driven Look at the Scam Call Surge

Drawing on data from thousands of vigilant Phonely users and nuisance call reports, we’ve uncovered critical trends in scam calls. We’ve analysed real call reports to show how scammers are evolving their tactics, giving you a clear picture of today’s communication landscape and what to expect in the future.

Your Essential Guide to Outsmarting Phone Fraud

This report is your go-to resource for understanding and outsmarting the phone fraud epidemic. With clear insights and actionable tips, we’re here to help you protect yourself and your loved ones. Stay informed and regain control of your communication with Phonely’s expert advice.

Our Data Sources

Our report is powered by first-party data from Phonely’s “Who Called Me” platform and direct reports from our loyal digital voice users. By capturing thousands of scam, nuisance, and suspicious calls, we’ve built a clear picture of the current state of telephone scams. This hands-on approach means the insights you’re reading are based on real experiences from real people.

Full Year Trends

We’ve gathered data from January 1st, 2024, to December 31st, 2024, providing you with a complete view of scam call trends over the past year. This full year analysis helps us pinpoint seasonal patterns, identify peak periods for scam activity, and predict emerging threats, so you can stay ahead of scammers all year long.

Scam vs. Nuisance Calls

Our analysis revealed a startling fact: nearly 47% of all reported calls were scams. That means almost half of the calls flagged by our community were attempts by fraudsters to steal personal or financial information. This insight highlights just how crucial robust scam protection is for every phone user.

When Do Scam Calls Peak?

We noticed clear patterns in call volumes. Mondays emerged as the busiest day for reported scam and nuisance calls, while September stands out as the peak month. These trends show that scammers tend to target users more heavily at the start of the week and during certain seasonal periods, offering you a better understanding of when to stay extra vigilant.

Common Scam Tactics

Our data also sheds light on the most frequent scam types. The top scams reported include:

• Home Improvements: Fraudsters pose as contractors offering fake deals.
• Government Impersonation: Scammers pretend to be from government departments such as immigration or HMRC to extract personal details.
• Banking Scams: Calls that mimic banks, tricking users into sharing sensitive financial information.

By knowing which scams are most common, you can be better prepared to identify and avoid these fraudulent calls.

How It Affects You

Scam and nuisance calls disrupt more than just your day, they can compromise your personal security, peace of mind, and even your finances.

Every unwanted call is a reminder that fraudsters are actively targeting you, making it essential to be alert and to protect yourself. By understanding these trends, you can take proactive steps to safeguard yourself and your loved ones from potential harm.

A New Digital Landscape

With the upcoming PSTN switch-off and the rise of Digital Voice, the way we communicate is rapidly changing. Traditional landlines are becoming a thing of the past, and advanced technologies are taking their place. This shift not only brings improved call quality and convenience but also creates new challenges for scam protection.

As digital communication becomes the norm, ensuring robust security measures, like Phonely’s CallGuard, is more important than ever to keep you safe from evolving scam tactics.

Taking control of your communication security is essential in this fast-changing digital world. Stay informed, stay protected, and let Phonely help you navigate the transition with confidence.

Phonely’s Commitment to Your Security

Phonely is dedicated to keeping you safe in an era where scam calls are becoming more sophisticated. We continuously monitor trends and listen to our community to ensure that our security solutions evolve with the emerging threats.

Our commitment goes beyond just offering reliable calling services though. It’s about giving you the peace of mind you deserve. By integrating cutting-edge technology with a genuine understanding of your needs, we work tirelessly to create an environment where every call is both clear and secure.

Powerful Protection with CallGuard and Digital Voice

At Phonely, we take your safety seriously. Our CallGuard features automatically blocks scam calls, ensuring that you only receive genuine, important calls.

Combined with our advanced Digital Voice service, you get crystal-clear call quality and robust protection against ever-evolving scam tactics. We’re dedicated to making sure your communication remains secure, so you can focus on what matters most.

Constant Innovation to Keep You Safe

We use real-world insights from our user community to continuously refine and evolve our services. As scammers get smarter, we stay one step ahead by updating our technology and features.

With Phonely, you can be confident that we’re always working to provide the most effective protection in today’s rapidly changing digital world. Your security is our priority, and we’re committed to keeping you safe now and into the future.

How to Use This Report

Our report isn’t just a collection of numbers and trends, it’s a tool for empowerment. By understanding when and how scam calls occur, you can take real, practical steps to protect your privacy and finances.

The insights we’ve gathered are meant to help you identify potential threats before they disrupt your day. Below, you’ll find a series of actionable tips that you can start using right away to keep your calls secure and your peace of mind intact.

Actionable Tips for Consumers

This report is designed to empower you with the knowledge to protect yourself from scam and nuisance calls. Use these findings to stay vigilant, review our key trends and take note of when and how scammers are most active.

For example, be extra cautious on Mondays and in September, when scam calls peak. Consider using advanced security features like Phonely’s CallGuard to automatically block suspicious calls, and share these tips with friends and family to help keep your community safe. Every insight in this report is a tool you can use to take back control of your communication.

Additional Data for Journalists and Researchers

We invite journalists and researchers to dive deeper into our data. If you’re interested or need more comprehensive insights into the evolving scam landscape, please reach out.

Our team will be happy to provide additional information, answer your questions, and support your investigative efforts. For further enquiries or detailed data requests, please contact us at pr@phonely.co.uk.

Final Thoughts & Next Steps: Secure Your Communication Today

Understanding scam call trends is not just about numbers, it’s about protecting your privacy, peace of mind, and finances. As scammers continue to evolve, staying informed and proactive is essential for keeping your communication secure.

We hope this report has provided you with valuable insights into the surge of scam calls and the tactics fraudsters use. Now is the time to take action. Please share this report with friends and family so everyone can stay one step ahead of scammers. And, if you’d like to receive future updates and expert tips, be sure to subscribe to our newsletter.

Stay connected and protected with Phonely, your partner in secure communication.